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Moving handled with care

When it comes to moving your home or your items, you’ll want to know that your furniture and possessions are in the safest of hands, handled only by the professionals.

Our movers and packers are vetted, trained and proven in removals of all shapes and sizes, working with you to understand your unique needs and expectations. They know how to secure and manage each item, from loading to unloading. It’s all part of the Top Move experience.

More importantly, they can adapt to changing situations, putting the security and safety of your possessions first, no matter what challenges appear along the way. Your satisfaction is our responsibility, and we always deliver.

Booking with Top Move provides a complete service. Our teams are available every step of the way to assist.

If you need packaging materials, we’ll supply them in good time ahead of the move to get a jump on the moving process. If you need guidance or advice on how best to prepare and what to expect, we’re always just a phone call or email away to help out.

When it comes to packing, we’d always recommend limiting box weight to 20kg – this ensures we can stack them on top of each other without anything getting crushed. If you want to place things in a larger box, you can do so, but be sure to label it as heavy so that we know where to place it appropriately in the truck.

Similarly, sticking a big and highly visible FRAGILE sticker on any boxes that contain glass, ceramics or other breakables will ensure we know to handle those boxes with extreme care at all times.

Please also be aware that there are some things we are not able or legally allowed to move. These can include things like explosives, illegal drugs, firearms, dangerous chemicals, jewellery, frozen goods and cash. To ensure a smooth moving experience, it’s always best to ask us if you have any concerns or doubts about your cargo ahead of time so that we can offer solutions.

On the day itself, your specialists will handle all of the big stuff – the loading of large furniture and heavy items. They’ll place these in trucks along with smaller items in boxes to ensure the integrity and safety of everything that goes in; careful stacking ensures that nothing gets broken or smashed. Each mover has the right skills and knowledge to stack and bind furniture and items to keep them safe while on the move.

Once they arrive, your movers will help with unloading, working to your directions on where to place boxes, furniture and installations. When everything is unloaded, if you have any queries or concerns, they’ll will be more than happy to help out wherever they can.

It’s that easy! For trusted removals, always go with Top Move.

Fully equipped

Successful removals are a combination of expertise and equipment, working together to get your stuff where it needs to go. Professional movers on Top Move have the expertise covered, and when it comes to the equipment, each team is equipped with the best professional-grade tools to get the job done.

With the right equipment at our disposal, awkward and heavy furniture that other teams might not be able to handle become easy to move. From stairwells to multi-storied buildings, we can lift, manoeuvre and manage your items until they’re exactly where you want them.

To ensure you can pack in as much of your stuff as necessary, your movers will have access to trusted, heavy-duty vehicles for both long and short-haul journeys. Each one is equipped with harnesses and clips to fasten and secure, ensuring the safety of your possession as they make their way across Canada.

Once your possessions make it to their destination, your movers will take all the necessary precautions to protect your home during the move. That includes securing floors, bannisters and carpets to keep them safe from rips, tears and other damage.

When it comes to moving furniture to second and third floors, Top Move teams use a hoist hire to effortlessly lift your possessions either outside or inside the building. All of this will be confirmed and communicated with you ahead of the move for your peace-of-mind.

If you have any concerns or special requirements for your move, just let us know ahead of time and we can plan accordingly to give you the smoothest and most straightforward moving experience possible.

7 days / week

Finding a mover that works to your schedule can be stressful. Maybe you need an item picked up on a particular day of the week. Or perhaps you need to move in a hurry and only have one day that works for your schedule. Whatever your problem is, we can work to solve it.

We work with a range of movers that are available any day of the week, including weekends and public holidays.

With Top Move, you don’t have to ring around finding a mover that will work to your requirements. With just one message we save the need for hours of research or countless phone calls. Instead, you’ll get quotes from movers who are available on the days you’ve requested.

100% customer satisfaction

We are one of the most recommended moving companies in Canada. Our customers are the driving force behind everything we do, and we constantly strive to improve our service based on the feedback we receive.

If you’re looking for a trusted mover, you’ve come to the right place. Our skilled professionals from all over Canada are consistently rated highly by our customers.

With over 18 reviews on our website and a 9.8-rating you can ensure a quality, trusted service.

Over 85% of our service clients have referred us to their families and friends. We are proud to have a stellar reputation in the community and are grateful for every referral we receive.

Online booking made easy

Top Move was created to be the antidote to unnecessarily complicated removals. Because of that, we’ve built our platform to make it simple to connect with the best movers Canada has to offer.

Once you’ve created your account, you’ll get access to movers across the country, all vetted by us and reviewed by customers just like you. As soon as you’ve sent in your delivery requests, we’ll match you up with the right people for the job.

You’ll get the opportunity to compare each option, looking at budgets, equipment and user reviews to help you come to an educated decision. Then, you’ll pick the one that fits your needs the best and that’s it! Once you’ve decided, you can arrange collection and delivery according to your schedule.

If you have any queries, complaints or questions about the process, our friendly and dedicated support teams are available to help you through – whatever you need, we’re here to assist.

No hidden fees

When you need to move, we understand how frustrating it can be to expect to pay one price, only for extra costs to add up as the process drags on.

At Top Move, we’ve done away with all that thanks to our strict ‘no hidden fees’ policy. Whatever quote we give you for your moving job will be final, no ifs or buts. We’re proud to offer value-driven moving for you, your family and your business that never takes you for granted.

Our charges are fully inclusive of petrol and any other charges the removal process might incur – including GST, the goods and service tax levied by the government.

If you have any questions or queries about the quote you’ve been given, you can always get in touch and our friendly support team will be happy to help.